{"id":3203,"global_id":"iblooming.ai\/zh?id=3203","global_id_lineage":["iblooming.ai\/zh?id=3203"],"author":"5","status":"publish","date":"2026-03-11 17:06:28","date_utc":"2026-03-11 09:06:28","modified":"2026-03-13 16:37:38","modified_utc":"2026-03-13 08:37:38","url":"http:\/\/iblooming.ai\/zh\/event\/delivering-wow-customer-experience-to-win-customer-loyalty\/","rest_url":"http:\/\/iblooming.ai\/zh\/wp-json\/tribe\/events\/v1\/events\/3203","title":"Delivering WOW Customer Experience to Win Customer Loyalty","description":"

\"\"<\/p>\n

Learn how to transform everyday interactions into lasting relationships in \u201cDelivering WOW Customer Experience to Win Customer Loyalty\u201d<\/b> with Edward Rhidwan<\/b>. This session explores the shift from basic service to exceptional experiences, focusing on how exceeding expectations creates a competitive advantage and drives long-term customer retention.<\/p>\n

Designed for business owners, service professionals, and team leaders, this program provides a clear roadmap for identifying “WOW” moments within the customer journey. You will gain practical techniques to build deeper trust, handle challenges with grace, and turn satisfied customers into dedicated brand advocates.<\/p>\n

Spoken Language:<\/strong> Indonesian
\nTime:<\/strong> 8:00 \u2013 9:00 PM (GMT+7 JKT \/ KH)\u00a0 \u00a0|\u00a0 9:00 \u2013 10:00 PM (GMT+8 HK \/ MY)<\/p>","excerpt":"","slug":"delivering-wow-customer-experience-to-win-customer-loyalty","image":{"url":"https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/03\/Thumbnail-6.jpg","id":3221,"extension":"jpg","width":1920,"height":1080,"filesize":2109530,"sizes":{"medium":{"width":300,"height":169,"mime-type":"image\/jpeg","filesize":16721,"url":"https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/03\/Thumbnail-6-300x169.jpg"},"large":{"width":1024,"height":576,"mime-type":"image\/jpeg","filesize":109642,"url":"https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/03\/Thumbnail-6-1024x576.jpg"},"thumbnail":{"width":150,"height":150,"mime-type":"image\/jpeg","filesize":7569,"url":"https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/03\/Thumbnail-6-150x150.jpg"},"medium_large":{"width":768,"height":432,"mime-type":"image\/jpeg","filesize":70192,"url":"https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/03\/Thumbnail-6-768x432.jpg"},"1536x1536":{"width":1536,"height":864,"mime-type":"image\/jpeg","filesize":206743,"url":"https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/03\/Thumbnail-6-1536x864.jpg"},"trp-custom-language-flag":{"width":18,"height":10,"mime-type":"image\/jpeg","filesize":452,"url":"https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/03\/Thumbnail-6-18x10.jpg"}}},"all_day":false,"start_date":"2026-03-13 21:00:00","start_date_details":{"year":"2026","month":"03","day":"13","hour":"21","minutes":"00","seconds":"00"},"end_date":"2026-03-13 22:00:00","end_date_details":{"year":"2026","month":"03","day":"13","hour":"22","minutes":"00","seconds":"00"},"utc_start_date":"2026-03-13 13:00:00","utc_start_date_details":{"year":"2026","month":"03","day":"13","hour":"13","minutes":"00","seconds":"00"},"utc_end_date":"2026-03-13 14:00:00","utc_end_date_details":{"year":"2026","month":"03","day":"13","hour":"14","minutes":"00","seconds":"00"},"timezone":"Asia\/Hong_Kong","timezone_abbr":"HKT","cost":"","cost_details":{"currency_symbol":"$","currency_code":"USD","currency_position":"prefix","values":[]},"website":"","show_map":true,"show_map_link":true,"hide_from_listings":false,"sticky":false,"featured":false,"categories":[{"name":"OnLive","slug":"onlive","term_group":0,"term_taxonomy_id":12,"taxonomy":"tribe_events_cat","description":"","parent":0,"count":291,"filter":"raw","id":12,"urls":{"self":"http:\/\/iblooming.ai\/zh\/wp-json\/tribe\/events\/v1\/categories\/12","collection":"http:\/\/iblooming.ai\/zh\/wp-json\/tribe\/events\/v1\/categories"}}],"tags":[],"venue":[],"organizer":[{"id":386,"author":"3","status":"publish","date":"2025-07-23 17:05:32","date_utc":"2025-07-23 09:05:32","modified":"2025-07-23 17:05:32","modified_utc":"2025-07-23 09:05:32","url":"http:\/\/iblooming.ai\/zh\/%E4%B8%BB%E5%8A%9E%E4%BA%BA\/ilearn\/","organizer":"iLearn","slug":"ilearn","phone":"+6012 881 9568","email":"cs@iblooming.ai","json_ld":{"@type":"Person","name":"iLearn","description":"","url":"","telephone":"+6012 881 9568","email":"cs@iblooming.ai","sameAs":""},"global_id":"iblooming.ai\/zh?id=386","global_id_lineage":["iblooming.ai\/zh?id=386"]}],"custom_fields":[],"json_ld":{"@context":"http:\/\/schema.org","@type":"Event","name":"Delivering WOW Customer Experience to Win Customer Loyalty","description":"<p>Learn how to transform everyday interactions into lasting relationships in \u201cDelivering WOW Customer Experience to Win Customer Loyalty\u201d with Edward Rhidwan. This session explores the shift from basic service to […]<\/p>\\n","image":"https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/03\/Thumbnail-6.jpg","url":"http:\/\/iblooming.ai\/zh\/event\/delivering-wow-customer-experience-to-win-customer-loyalty\/","eventAttendanceMode":"https:\/\/schema.org\/OfflineEventAttendanceMode","eventStatus":"https:\/\/schema.org\/EventScheduled","startDate":"2026-03-13T21:00:00+08:00","endDate":"2026-03-13T22:00:00+08:00","organizer":{"@type":"Person","name":"iLearn","description":"","url":"","telephone":"+6012 881 9568","email":"cs@iblooming.ai","sameAs":""},"performer":"Organization"},"is_virtual":false,"virtual_url":null,"virtual_video_source":""}