{"id":2745,"date":"2026-01-07T11:10:05","date_gmt":"2026-01-07T03:10:05","guid":{"rendered":"https:\/\/iblooming.ai\/?p=2745"},"modified":"2026-01-07T11:10:05","modified_gmt":"2026-01-07T03:10:05","slug":"iblooming-and-the-bridge-academy-partner-to-advance-customer-experience-and-interactive-learning","status":"publish","type":"post","link":"https:\/\/iblooming.ai\/id\/iblooming-and-the-bridge-academy-partner-to-advance-customer-experience-and-interactive-learning\/","title":{"rendered":"iBlooming dan The Bridge Academy Bekerja Sama untuk Meningkatkan Pengalaman Pelanggan dan Pembelajaran Interaktif"},"content":{"rendered":"<p data-start=\"293\" data-end=\"508\">Pada tanggal 25 Februari 2025, iBlooming menandatangani Nota Kesepahaman (MoU) dengan The Bridge Academy untuk memperkuat kolaborasi dalam menyelenggarakan pelatihan interaktif dan inisiatif pembelajaran yang berfokus pada pengalaman pelanggan.<\/p>\n<p data-start=\"510\" data-end=\"553\"><strong data-start=\"510\" data-end=\"553\">Meningkatkan Kemampuan yang Berorientasi pada Pelanggan<\/strong><\/p>\n<p data-start=\"555\" data-end=\"883\">Kemitraan ini menggabungkan Gerakan iLearning Global (GiM) dari iBlooming dengan keahlian The Bridge Academy dalam pelatihan Pengalaman Pelanggan (CX). Bersama-sama, kedua organisasi ini bertujuan untuk meningkatkan kemampuan karyawan dan pemangku kepentingan sekaligus menumbuhkan budaya yang berorientasi pada pelanggan di berbagai industri. Bidang-bidang utama kerja sama meliputi:<\/p>\n<ul>\n<li data-start=\"1100\" data-end=\"1201\">\n<p data-start=\"1102\" data-end=\"1201\"><strong>Pembelajaran yang Berfokus pada CX<\/strong><br data-start=\"1027\" data-end=\"1030\" \/>Memperkuat kemampuan pengalaman pelanggan di sektor swasta, publik, dan global.<\/p>\n<\/li>\n<li data-start=\"1203\" data-end=\"1308\">\n<p data-start=\"1205\" data-end=\"1308\"><strong>Program Pelatihan Interaktif<\/strong><br \/>\nMenyediakan pengalaman pembelajaran praktis dan menarik bagi karyawan dan pemangku kepentingan.<\/p>\n<\/li>\n<li data-start=\"1310\" data-end=\"1408\">\n<p data-start=\"1312\" data-end=\"1408\"><strong>Peningkatan Keterampilan dan Kinerja<\/strong><br \/>\nMeningkatkan efisiensi operasional, kualitas layanan, dan hasil dalam membangun hubungan.<\/p>\n<\/li>\n<li data-start=\"1100\" data-end=\"1201\">\n<p data-start=\"1102\" data-end=\"1201\"><strong data-start=\"1252\" data-end=\"1279\">Dampak Berorientasi Pelanggan<br \/>\n<\/strong>Mempromosikan budaya yang didorong oleh CX di dalam organisasi dan masyarakat luas.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1358\" data-end=\"1403\"><strong data-start=\"1358\" data-end=\"1403\">Komitmen Bersama terhadap Keunggulan Layanan<\/strong><\/p>\n<p data-start=\"1405\" data-end=\"1622\">Bersama-sama, iBlooming dan The Bridge Academy membangun lingkungan yang lebih berfokus pada pelanggan dan memberdayakan para profesional untuk menciptakan dampak yang berarti melalui pembelajaran, keunggulan layanan, dan pengembangan berkelanjutan.<\/p>\n<p data-start=\"1405\" data-end=\"1622\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone  wp-image-2747\" src=\"https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/01\/MOU-Signing-The-Bridge-Academy-1-300x157.jpg\" alt=\"\" width=\"1305\" height=\"683\" srcset=\"https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/01\/MOU-Signing-The-Bridge-Academy-1-300x157.jpg 300w, https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/01\/MOU-Signing-The-Bridge-Academy-1-1024x537.jpg 1024w, https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/01\/MOU-Signing-The-Bridge-Academy-1-768x402.jpg 768w, https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/01\/MOU-Signing-The-Bridge-Academy-1-18x9.jpg 18w, https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/01\/MOU-Signing-The-Bridge-Academy-1.jpg 1080w\" sizes=\"(max-width: 1305px) 100vw, 1305px\" \/><img decoding=\"async\" class=\"alignnone  wp-image-2746\" src=\"https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/01\/MOU-Signing-The-Bridge-Academy-2-300x157.jpg\" alt=\"\" width=\"1313\" height=\"687\" srcset=\"https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/01\/MOU-Signing-The-Bridge-Academy-2-300x157.jpg 300w, https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/01\/MOU-Signing-The-Bridge-Academy-2-1024x537.jpg 1024w, https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/01\/MOU-Signing-The-Bridge-Academy-2-768x402.jpg 768w, https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/01\/MOU-Signing-The-Bridge-Academy-2-18x9.jpg 18w, https:\/\/iblooming.ai\/wp-content\/uploads\/2026\/01\/MOU-Signing-The-Bridge-Academy-2.jpg 1080w\" sizes=\"(max-width: 1313px) 100vw, 1313px\" \/><\/p>","protected":false},"excerpt":{"rendered":"<p>On February 25, 2025, iBlooming signed a Memorandum of Understanding (MoU) with The Bridge Academy to strengthen collaboration in delivering interactive training and customer experience\u2013focused learning initiatives. Enhancing Customer-Centric Capabilities [&hellip;]<\/p>","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-2745","post","type-post","status-publish","format-standard","hentry","category-newsroom"],"acf":[],"_links":{"self":[{"href":"https:\/\/iblooming.ai\/id\/wp-json\/wp\/v2\/posts\/2745","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iblooming.ai\/id\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/iblooming.ai\/id\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/iblooming.ai\/id\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/iblooming.ai\/id\/wp-json\/wp\/v2\/comments?post=2745"}],"version-history":[{"count":0,"href":"https:\/\/iblooming.ai\/id\/wp-json\/wp\/v2\/posts\/2745\/revisions"}],"wp:attachment":[{"href":"https:\/\/iblooming.ai\/id\/wp-json\/wp\/v2\/media?parent=2745"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/iblooming.ai\/id\/wp-json\/wp\/v2\/categories?post=2745"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/iblooming.ai\/id\/wp-json\/wp\/v2\/tags?post=2745"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}