

Bridge the gap between product features and customer desires in “Building Sustainable & Scalable SMEs in a Global Era” with Sulistio. This session, “Customer First: Understanding Real Needs,” cuts through market assumptions to teach you how to look past surface-level requests and uncover the true emotional and operational drivers that make global consumers buy.
Join us to master the architecture of customer-centric growth. You will learn the psychological frameworks to decode latent consumer needs before your competitors do, discover how to gather actionable, bias-free feedback from your audience, and gain reliable methods to align your product development with real-world demand, ensuring your SME builds deep market loyalty on a global scale.
Spoken Language: Indonesian
Time: 7:00 – 8:00 PM (GMT+7 JKT / KH) | 8:00 – 9:00 PM (GMT+8 HK / MY)